Senior Process Analyst- 7–10 years in process improvement / BPM / operations transformation- Experience managing process optimization workstreams- Strong understanding of process analysis and improvement techniques (e.G., Lean Six Sigma)- Expertise in Business Process Management (BPM) methodologies, techniques, and methods, including process mapping/modeling- Exposure to leveraging BPMN tools for mapping and process improvement (functional perspective)- Experience in maintaining process documentation and improvement artifacts, Strong analytical, communication,



and stakeholder coordination skills- Manage process optimization workstreams across 2–3 process areas- Evaluate current workflows and identify inefficiencies and bottlenecks- Conduct structured analysis to recommend process improvement opportunities- Apply data-driven insights to support decision-making and improvements- Identify opportunities to leverage technology for process enhancement- Support implementation of process improvements and optimization initiatives- Maintain detailed documentation of processes, improvements, and best practices- Track process performance and support KPI/metrics analysis- Collaborate with cross-functional teams for process improvement initiatives- Support knowledge sharing across teams and repositories- Identify risks/issues and escalate with recommendations- Contribute to continuous improvement efforts within assigned scope

📌 Senior Process Analyst (Puerto Vallarta)
🏢 Tekshapers
📍 Puerto Vallarta