Title: Recovery Specialist - Specialized Immigration Law Firm Hook: Intugo, in partnership with a foreign company specialized in immigration law services, is looking for a professional to join their legal support team
Salary: $20,000 Gross Monthly
Main Responsibilities Manage delinquent accounts that are 360+ days past due
Review account history and payment activity to determine the best course for debt recovery
Conduct outreach to secure payments and negotiate complex payment arrangements
Maintain accurate records by documenting all account activity and resolutions
Adjust recovery strategies based on debtor responses and elevate accounts when necessary
Achieve specific recovery rate targets and actively reduce financial write-offs
Idóneo Profile Experience: 1 to 2 years of proven experience in collections or Accounts Receivable (AR)
Languages: Fully bilingual in English and Spanish (both written and verbal)
Technical Skills: Proficiency in MS Excel, specifically filtering, VLOOKUP/XLOOKUP, and pivot tables
Competencies: Strong negotiation skills and the ability to remain professional during difficult situations
Compensation & Benefits $1,000 monthly food stamps
Performance-based bonuses (scheme of 25% of annual salary, divided into quarterly payments)
5 PTO days per anniversary year and growing professional opportunities
Standard legal benefits
Work Conditions Monday - Friday (8:00 AM - 5:36 PM), On-site in Hermosillo
LinkedIn Version Title: Recovery Specialist
Hook: Make an impact in a professional environment
Impact: You will drive financial risk management and debt restoration, overseeing the lifecycle of delinquent accounts to minimize loss while maintaining high standards of professional handling
Location: Hermosillo, Sonora
Salary: $20,000 Gross Monthly
Schedule: Monday - Friday (8:00 AM - 5:36 PM)
Responsibilities Negotiate complex payment arrangements to recover accounts exceeding 360 days past due
Analyze payment history to determine and implement strategic recovery actions
Maintain a high level of accuracy in all system documentation and account resolutions
Requirements 1-2 years of specialized experience in Collections or Accounts Receivable
Professional bilingual communication skills in English and Spanish
Technical expertise in Advanced Excel (Pivot tables, VLOOKUPs)
Benefits $1,000 Food Stamps
25% Performance Bonus
PTO