The role serves as a technical expert and customer-facing representative, working closely with project teams, service technicians, contractors, facility managers, and end users to deliver high-quality service solutions and lifecycle support.

Field Service & Technical Support

Perform startup, commissioning, testing, and validation of HVAC and Building Automation Systems (BAS/BMS).

Troubleshoot and diagnose HVAC equipment, control systems, field devices, networks, and software applications.

Execute preventive maintenance, corrective maintenance, and system upgrades.

Analyze system performance and recommend corrective actions to improve reliability and efficiency.

Support emergency service calls and critical system recovery efforts.

HVAC & Building Automation Systems

Maintain and optimize HVAC control systems including:

Chillers

Boilers

Air Handling Units (AHUs)

Remote Transmission Units (RTUs)

VAV Systems

Fan Coil Units

Cooling Towers

Pumping Systems

Configure and support Honeywell Building Management Systems (BMS) and Building Automation Systems (BAS).

Implement control system modifications, software updates, graphics enhancements, and sequence adjustments.

Verify proper operation of sensors, actuators, controllers, and field devices.

System Integration & Networking

Support integration of HVAC and building systems using industry-standard communication protocols, including:

BACnet

Modbus

LonWorks

IP-based control networks

Assist with controller programming, network configuration, and database management.

Diagnose communication failures and network performance issues.

Customer Support & Training

Provide technical support and consultation to customers regarding system operation and performance.

Develop and maintain strong customer relationships through responsive service delivery.





Conduct customer training on HVAC controls, BAS operation, and system best practices.

Communicate findings, recommendations, and service activities through detailed service reports.

Project & Continuous Improvement Support

Collaborate with project engineering, System engineering, Application Engineering sales, and operations teams, including General Eng Team

Support retrofit, upgrade, and modernization projects.

Assist in identifying energy-saving opportunities and operational improvements.

Ensure compliance with company safety procedures, quality standards, and customer requirements.

YOU MUST HAVE

Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Controls Engineering, or a related technical field.

Equivalent field service experience may be considered.

3-5 years of experience in HVAC controls, Building Automation Systems, field service engineering, Application Engineering or technical service support.

Experience commissioning, maintaining, and troubleshooting HVAC systems, BMS and BAS and control platforms. / Niagara framework

Experience working directly with commercial and industrial customers.

HVAC equipment and system operation.

Building Automation Systems (BAS) and Building Management Systems (BMS).

HVAC controls, instrumentation, sensors, actuators, and controllers.

DDC (Direct Digital Controls) systems.

Network architecture and communication protocols.





Electrical troubleshooting and control panel diagnostics.

Energy management and building performance optimization.

Knowledge of ASHRAE standards and industry best practices.

WE VALUE

Experience with Honeywell Building Solutions products and software platforms

Experience with Autocad Software

Niagara Framework, Tridium, or similar BAS experience.

HVAC, controls, electrical, or automation certifications.

Experience supporting mission-critical and commercial facilities.

Bilingual English and Spanish.

Travel Requirements

Based in Monterrey City but in future with potential travel up to 50% within assigned territory

Mainly located at customer site 100%

Availability for occasional after-hours, weekend, and emergency support.

#LI-Hybrid

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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📌 Field Service Engineer – HVAC Controls & Building Automation (Ejido de la Finca)
🏢 Honeywell International
📍 Ejido de la Finca