POSITION OVERVIEW:

The Project Management Analyst will support the Project Management team by ensuring smooth operational execution of projects through ticket management, data analysis, and proactive follow-up. This role requires strong organizational skills, analytical capabilities, and experience in Network Operations or Order Management environments.

JOB RESPONSIBILITIES:

Create, manage, and troubleshoot project-related tickets in the designated systems, ensuring timely milestone completion. Maintain and update relevant boards for project tracking. Monitor project status updates, follow-up with stakeholders on delayed items and escalate issues to the Project Manager or Project Director as needed. Partner with internal Choice teams to foster cross-departmental coordination. Perform inventory analysis for projects using Excel or Power BI.



Develop and maintain metrics dashboards to track project performance, resource utilization, providing insights and data-driven recommendations. Partner with clients, vendors, and internal teams to review productivity-related processes and identify areas for increased efficiency and optimization.

SKILLS/QUALIFICATIONS

Bachelor's Degree required. 3+ years of operational support experience or a related function. Project Management Experience is preferred. Experienced with is a plus. Advanced knowledge of Microsoft Office. Ability to learn new technologies quickly. Strong analytical and problem-solving abilities. Excellent communication and follow-up skills. Ability to work in a fast-paced, cross-functional environment.

📌 Program management office analyst (México)
🏢 Choice Logistics
📍 México