Job SummaryWe are hiring three contract Systems Administrators / Operations Engineers to support our infrastructure and internal tooling.
This is a hands-on, pragmatic systems and IT administration role — not a software engineering position, and not a deep Linux kernel development role.
We're looking for candidates who are comfortable navigating computer systems, cloud consoles, and executing well-documented, runbook-driven procedures with sound judgment.What You'll DoManage high-volume daily ticket queues, prioritizing and resolving issues efficientlyRun and monitor internal repair and remediation toolingExecute queries to investigate, diagnose, and clear operational backlogsManage and triage escalated issues that fall outside standard proceduresMonitor and oversee overall infrastructure healthMaintain and follow Standard Operating Procedures (SOPs),



and help identify where they need updatesWhat We're Looking ForSolid foundational knowledge of computer systems and operationsComfort working in command-line environmentsStrong Linux administration and operations skills from the command lineBasic familiarity with GitHub.Com (enough to understand the product being supported)A willingness and aptitude to dig beyond what the runbook provides — runbooks won't always be perfect, and users won't always give complete detailsExperience administering GitHub.Com at the organization level (org settings, repository configurations, and permissions)Background in operational troubleshootingTerraform experienceTop Skills for the Right CandidateLinux administration and operations from the command lineBasic familiarity with using github.Com (to understand the product being supported)A willingness and aptitude to dig beyond what the runbooks provide#J-*****-Ljbffr

📌 Linux Administrator (Xico)
🏢 Cognizant
📍 Xico