Draiver is seeking a proactive Support Specialist to join our Operations team in Veracruz, Mexico.
You will support drivers and customers via phone, chat, and email, resolve issues with urgency, and help maintain a high-quality customer experience.You'll monitor KPIs in Excel or Google Sheets, document tickets, and collaborate with Operations and cross‐functional teams to drive process improvements.
Advanced English is required; Portuguese is a plus, and occasional weekend or holiday shifts may#J-*****-Ljbffr
📌 Support Specialist – Operations (Fast-Paced & Impactful) (Xico)
🏢 Draiver
📍 Xico