Customer Care Order Entry Representative
Mexico City | Hybrid Work Schedule
We are looking for a talented professional to join our Customer Care team , supporting order processing and information management for the Latin America region.
What will you do?
- Receive and review customer orders and information via email. - Enter and process information accurately in internal systems. - Review orders to ensure information is complete and accurate. - Follow up on order processing and authorization requests. - Generate order-related reports and documentation. - Collaborate with internal teams across Mexico, Latin America, and the United States. - Process order changes, cancellations, and revisions as required.
What are we looking for?
- Experience in Order Entry, Order Management, Customer Service, Back Office, Sales Support, or administrative processing.



- Strong attention to detail and accuracy in data entry. - Proficiency in Microsoft Excel, Word, and Outlook. - SAP experience - Advanced English (C1 level) is required to review and process information in English. - Strong organizational and follow-up skills. - Minimum of 1 year of experience in a similar position.
Work Schedule
Hybrid – 3 days in the office and 2 days working remotely.
Office: Monday, Wednesday & Thursday
Remote: Tuesday & Friday
If you have experience in order processing, operations, Customer Service, or Back Office and have C1-level English , we would love to hear from you!
Apply by sending your CV or message me directly for more information.

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