28 sep
|
Capgemini
|
Xico
Capgemini Mexico is seeking an experienced Production Support Lead to drive service stability and operational excellence for critical applications. You will own incident and problem management, coordinate cross-functional teams, and ensure adherence to enterprise ITSM standards.
In this integral role, you will lead major incidents, drive RCA actions, and mentor L2/L3 teams while balancing speed to market with reliability and compliance.
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📌 Global Production & Incident Lead - Trade Finance Hts (Xico)
🏢 Capgemini
📍 Xico