Job Description Customer Excellence Advisory Lead (CEAL)

aims to enable customers to fully leverage their data by offering top-tier architectural guidance and design. As part of the Oracle Analytics Service Excellence organization, our team includes Solution Architects who specialize in Oracle Analytics Cloud, Oracle Analytics Server, and Fusion Data Intelligence. Our main goal is to ensure the successful adoption of Oracle Analytics. We engage with customers and partners globally, building trust in Oracle Analytics. We also collaborate with Product Management to enhance product offerings and share our insights through blogs, webinars, and demonstrations. The candidate will collaborate with strategic Fusion Data Intelligence customers and partners, guiding them towards an optimized implementation and crafting a Go-live plan focused on achieving high usage.

Responsibilities Proactively recognize customer requirements, uncover unaddressed needs, and develop potential solutions across various customer groups. Assist in shaping intricate product and program strategies based on customer interactions, and effectively implement solutions and projects for customers that are scalable to complex, multiple enterprise environments. Collaborate with customers and/or internal stakeholders to communicate the strategy, synchronize the timeline for solution implementation, provide updates, and adjust plans according to evolving objectives, effectively and promptly. Prepare for complex product or solution-related inquiries or challenges that customers may present. Gather and convey detailed product insights driven by customer needs and requirements.





Certified on Fusion Data Intelligence, OAC and Oracle Autonomous AI Lakehouse (ADW). About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with adaptable medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@ or by calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. #J-*****-Ljbffr

? Senior solutions architect (Jalisco)
? Oracle
? Jalisco

📌 Senior Solutions Architect (Jalisco)
🏢 Empresa líder
📍 Jalisco