Job Description

THE MISSION?

Our guests, our team and our house sleep easy because you're watching over them .

You are the calm in the chaos: you anticipate risks, keep an eye on every corner (without ever making it feel like Big Brother ) and make sure Mama's home stays a safe, joyful place, day and night.

You recruit, train, lead & coordinate the Security team, and you're the first name on the call sheet when something needs handling.

You design and roll out safety, fire and emergency procedures, and you make sure the whole hotel — from the front desk to the rooftop — knows the drill (literally).

You're the friendly link between our teams, our guests, local authorities and neighbors, always fair, always discreet, always Mama.

You manage access control, CCTV monitoring and incident reporting, and when things get spicy ️, you de-escalate before they combust.

You keep a close watch over events, parties and our (very lively ) rooftop, without ever killing the vibe.

The guest experience must feel free and easy ✨, and you're the one quietly making sure it stays that way .

📌 Security Manager | Opening Mama Shelter Mexico City (Ciudad de México)
🏢 Mama Shelter
📍 Ciudad de México