Posición: ABL - Service Desk Analyst Reclutador: Daniela Gaviño. Ubicación de la posición: Aguascalientes Modalidad de trabajo: Presencial. Industria – Sector: Global.Tus Funciones

Provides technical support to users for troubleshooting issues and answering questions.Onsite Hand/Eyes support contact for Group IT.As Group IT is a integral organization, many of these contacts are in English both spoken and written.1st and 2nd level Helpdesk for users (Group IT supported hardware, software, applications & tools)Onsite (Hand/Eyes) support contact for Projects, Service Desk and other Group IT teams.Office equipment checks, support and maintenance (printers, projectors, meeting room screens, video conferencing systems etc.)REMEDY (ITSM) call registration or other ticket registration systemH/W break fix and maintenancePaperwork for asset & finance managementPC preparations (W'10 incl.



MS Office build, configuration) and startup training (provisioning) to new usersPC and PC supply provisioningWilling to work in shifts during regular office opening hoursWilling to work outside office opening hours by occasionWilling to travel to other office locationsApple Mac OS knowledge is a plusConocimientos y experiencia necesaria:

Provides technical support to users for troubleshooting issues and answering questions. Onsite Hand/Eyes support contact for Group IT. As Group IT is a global organization, many of these contacts are in English both spoken and written.Habilidades:

Trabajo bajo presiónCalidad en el trabajo y orientado a resultados

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📌 Abl - Service Desk Analyst (Ciudad de México)
🏢 The Big Job Site
📍 Ciudad de México