cash, credit & collections analyst

location: mexico city

role summary

as a cash, credit & collections analyst in our mexico city office, you will serve as a key financial partner driving the end-to-end management of customer credit risk, proactive collections, and precise cash application. Operating in a hybrid model and reporting directly to the jr team lead, this position acts as a vital bridge across commercial cdts, local finance, and customer service & logistics (cs&l;) to safeguard colgate-palmolive's working capital and minimize days sales outstanding (dso). You will leverage financial analysis and continuous improvement tools to optimize cash flow, drive deduction resolution, and support robust internal controls.

responsibilities

- credit risk management: evaluate customer creditworthiness through financial statements and credit agency reports, establishing risk-appropriate credit limits, payment terms, and risk mitigation strategies in compliance with corporate policies.
- proactive portfolio & collections strategy: lead collection activities across designated accounts to minimize delinquency, driving root-cause resolution on unpaid items through strong collaboration with cross-functional partners and external accounts.
- cash application & segregation: oversee the accurate daily posting and reconciliation of incoming payments (ach, wires, checks) while cleanly segregating open customer deductions for dedicated resolution workflows.
- deductions & audit compliance: validate, track, and resolve promotional, pricing,



and logistics deduction claims, ensuring proper supporting documentation is maintained for internal controls and audit readiness.
- financial reporting & month-end close: monitor portfolio health metrics (dso, aging over 60/90 days), prepare cash forecasting updates, and assist with bad debt reserve calculations during month-end closing cycles.
- process improvement & digital transformation: participate in cash-to-order (c2c) continuous improvement initiatives, supporting the adoption of ai cash matching, automation tools, and streamlined communication workflows.

required qualifications

- bachelor's degree in finance, accounting, business administration, economics, or a related field.
- 1+ years of experience in accounts receivable, credit/collections, or corporate finance.
- intermediate proficiency in ms excel (e.g., pivot tables, vlookups, data formatting).

preferred qualifications

- experience utilizing major erp systems (such as sap or oracle) and automated cash application software or customer accounting portals.
- prior experience in a cpg (consumer packaged goods) or fast-paced corporate environment.
- strong negotiation, problem-solving, and conflict-resolution abilities with acute attention to detail.
- demonstrated ability to communicate assertively and professionally with internal stakeholders and external clients.
- alignment with colgate's lift principles and commitment to continuous learning and operational efficiency.

📌 Credit to cash analyst (Ciudad de México)
🏢 Colgate-Palmolive
📍 Ciudad de México