customer care order entry representative

mexico city | hybrid work schedule

we are looking for a talented professional to join our customer care team, supporting order processing and information management for the latin america region.

what will you do?

- receive and review customer orders and information via email.
- enter and process information accurately in internal systems.
- review orders to ensure information is complete and accurate.
- follow up on order processing and authorization requests.
- generate order-related reports and documentation.
- collaborate with internal teams across mexico, latin america, and the united states.
- process order changes, cancellations, and revisions as required.

what are we looking for?

- experience in order entry, order management, customer service, back office, sales support, or administrative processing.
- strong attention to detail and accuracy in data entry.




- proficiency in microsoft excel, word, and outlook.
- sap experience
- advanced english (c1 level) is required to review and process information in english.
- strong organizational and follow-up skills.
- minimum of 1 year of experience in a similar position.

work schedule

hybrid – 3 days in the office and 2 days working remotely.

office: monday, wednesday & thursday

remote: tuesday & friday

if you have experience in order processing, operations, customer service, or back office and have c1-level english, we would love to hear from you!

apply by sending your cv or message me directly for more information.

#hiring #customercare #orderentry #customerservice #ordermanagement #englishc1 #jobsmexico #cdmx #hiringnow #talentacquisition

📌 Customer care order entry representative (Ciudad de México)
🏢 Adecco
📍 Ciudad de México