job title: business analyst trainer – banking & payments

location: guadalajara, jalisco, mexico

employment type: contract

work model: onsite/hybrid as required

role overview

we are seeking an experienced business analyst trainer with a strong background in banking, payments, and/or credit card systems to train and mentor business analysts in a technical and financial-services environment.

the ideal candidate will combine strong business analysis expertise with hands-on knowledge of payment processing and iso 8583, along with the ability to explain complex concepts clearly, conduct structured training sessions, and mentor ba teams.

key responsibilities

- deliver training programs for business analysts covering ba methodologies, requirements gathering, process analysis, documentation, and stakeholder management.
- provide practical training on banking, payments, and credit card processes, including transaction lifecycles and payment flows.
- train candidates on iso 8583 concepts, message structures, transaction types, and payment-processing flows.
- conduct workshops, presentations, exercises, and knowledge-transfer sessions for technical and non-technical audiences.
- develop or enhance training materials, examples, process flows, case studies, and assessments.
- mentor business analysts on brd/frd, user stories, requirements elicitation, functional specifications, process mapping, uat, and acceptance criteria.
- explain real-world banking and payment scenarios and translate business requirements into clear functional requirements.
- assess trainee progress, identify knowledge gaps, and provide constructive feedback.
- collaborate with technical teams, smes, project managers,



and business stakeholders to ensure training aligns with project requirements.
- support continuous improvement of ba practices, documentation standards, and analysis techniques.

required qualifications

- 5+ years of business analysis experience, preferably in banking, financial services, payments, or credit cards.
- proven experience as a ba trainer, ba mentor, instructor, lead ba, or sme responsible for training/knowledge transfer.
- strong hands-on knowledge of iso 8583 is required.
- experience with payment processing, credit card systems, transaction processing, payment switches, issuing/acquiring, authorization, clearing, or settlement.
- strong understanding of business analysis methodologies and documentation.
- experience with requirements gathering, process mapping, functional specifications, uat, and stakeholder management.
- excellent communication, presentation, facilitation, and mentoring skills.
- ability to explain complex technical and business concepts in a simple and structured manner.
- fluent english and strong communication skills.

preferred experience

- experience with visa/mastercard, atm/pos, payment gateways, payment processors, or card networks.
- knowledge of iso 20022 in addition to iso 8583.
- experience working with agile/scrum teams.
- experience creating structured training programs or onboarding academies for business analysts.
- previous experience mentoring junior or mid-level bas.

ideal candidate

the adecuado candidate is a senior/lead business analyst, payments sme, or ba trainer who has strong banking/credit card + iso 8583 expertise and can confidently train, mentor, and develop other business analysts.

📌 Trainer (Jalisco)
🏢 Pyramid Consulting
📍 Jalisco