Nir Yu in Mexico is seeking a Customer Support & Creator Contact Specialist to handle tickets via email and chat with clear, human, effective responses. You will assist customers with orders, shipping questions, and returns while maintaining a solutions-focused attitude.
You will guide creators with product information, coordinate content workflows, and support internal SOPs. Proficiency in Shopify-like platforms and strong English writing are essential, along with reliable hardware and internet.
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📌 Creator Support & Experience Specialist (México)
🏢 Nir-yu
📍 México