HR Generalist

Empresa : Confie Ta Admin Tipo de empleo : Jornada completa Tijuana, Mexico

Descripción del trabajo - HR Generalist

About our company

Confie is the largest independent personal lines insurance agency and broker in the United States-servicing customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico operation has become a vital extension of our organization, strengthening the work that powers our U.S. business and elevating the experience of customers across all 50 states. Today, more than 1,800 team members-both on-site and remote-help fuel our success with a focus on quality, consistency, and operational excellence.

Our growth reflects a deep investment in technology, continuous improvement, and -most importantly- our people. We foster an inclusive, fast-paced, and collaborative culture where employees are encouraged to grow and build long-term careers with a company shaping the future of insurance.

Learn more at

Job Description

- Collaborate with leadership to align HR strategies with business objectives, ensuring that HR initiatives drive organizational success.
- Act as a trusted advisor to employees and managers, address workplace concerns, foster a positive work environment, and ensure compliance with policies and labor laws.
- Lead HR efforts during organizational changes, such as restructuring or cultural transformation, and champion initiatives that foster a diverse, inclusive, and engaged workplace.
- Provide personnel services: labor letters, transportation support for new employees,



notification of work equipment (Token) damage, loss, or non-return to the Finance department, update personal information, INFONAVIT & FONACOT updates, and correction of data (IMSS, RFC, positions, departments, etc.).
- Responsible for the termination process in the organization, ensuring compliance, conducting exit interviews to gather feedback, and collaborating with different departments to complete the termination process.
- Responsible for the new hire process: updating the TRESS System, obtaining signatures for contracts to hire new ambassadors, and printing the new hire package.
- Manage hires and terminations for the area under their charge, as well as ensuring proper social security registration (IMSS), preparation and monitoring of Work Risks (ST'7/Documentation), and management of medical leaves.
- Manage payroll incidents: PSG, disabilities, FJ, and holidays.
- Attend to employee complaints and follow up with operations, handling complaints and disciplinary cases.
- Perform all activities not mentioned in this description but inherent to the HR department.

Requirements

Experience:

- 1 to 3 years of experience in Human Resources management
- Sistema TRESS - intermediate

Language:

- English: Upper intermediate

Computer Knowledge:

- Windows, Office: Word, Excel, Power - Intermediate

Scholarship:

- University/ College

Benefits

- Competitive weekly salary
- Legal benefits
- Christmas bonus
- Savings fund
- Profit sharing (PTU)
- Vacation days
- Vacation premium
- Extra paid days off
- Private medical insurance and preventative care
- Friendly work environment
- Financing and discounts at local restaurants and coffee shops
- Growth opportunities

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📌 Hr Generalist (Tijuana)
🏢 Confie TA Admin
📍 Tijuana