28 sep
|
J.B. Hunt Transport Services
|
Santiago de Querétaro
28 sep
J.B. Hunt Transport Services
Santiago de Querétaro
About this position.
Company in Logistics Sector, you must have experience in Logistics sector.
Monday to Friday 08:00 to 17:00 Salary: $25,000 MXN before taxes Fluent English This position works for Hunt Mexicana S. A. de C. V. Bachelor degree is a must related to the position
Job Profile
Under routine supervision, the incumbent is responsible for the execution of customer freight orders to meet volume goals and deliver a
nexceptional customer experience. This position will exemplify a customer-centric spirit to develop and maintain excellent custome
rrelationships as well as maximize business potential
.
Key Responsibilitie
- s. Promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and grow
- th Monitor and support on-time delivery, damage-free services, and accurate billi
- ng Proactively communicate with and respond to internal and external customers who request information by checking load status and/or resolving problems to achieve customer satisfaction and minimize service failur
- es Schedule pick-up and delivery appointments with an emphasis on optimizing transit time and meeting customer expectatio
- ns Enter customer orders into the order management system to track loads and provide necessary information to operations tea
- ms
- Obtain and document approval for accessorial charges and spot rates for assigned custome
- rs
- Serve as a point of contact for customers regarding load updates and capacity availabilit
- y.
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📌 Import and Export Customer Experience Representative (Santiago de Querétaro)
🏢 J.B. Hunt Transport Services
📍 Santiago de Querétaro