REMOTE PROPERTY MANAGEMENT ASSISTANT – MEXICO

We manage a large portfolio of residential rental properties in the Orlando, Florida area and are looking for a highly organized, dependable, and professional Remote Property Management Assistant located in Mexico who can work remotely while supporting our U.S.-based property managers and office staff. We are looking to hire a qualified team member immediately.

Position: Remote Property Management Assistant

Location: Mexico – 100% Remote

Schedule: Full-Time, Monday–Friday

Working Hours: Must be available during Orlando, Florida business hours (Eastern Time, same as New York City). 9:00am to 5:30pm EST.

Responsibilities

- Respond to tenant and property owner emails, texts, and phone calls
- Coordinate maintenance requests with tenants, vendors, and property managers
- Enter and update information in AppFolio
- Assist with rent collection and follow up on delinquent accounts
- Prepare notices, letters, emails, and other tenant communications
- Maintain accurate tenant, owner, and property records
- Follow up with prospective tenants and leasing inquiries
- Assist with lease renewals and move-in/move-out coordination
- Track outstanding tasks and make sure deadlines are met
- Provide general administrative support to our Orlando property management team

Qualifications





We are looking for someone who:

- Lives in Mexico
- Has excellent spoken and written Spanish and English skills

• Team members that work with urgency
- Team members that are able to problem solve
- Team members that are proactive, rather than someone waiting to be told what to do.
- Team members that communicate professionally with tenants, owners, vendors and other team members.
- Has strong customer-service and telephone skills
- Is highly organized and detail-oriented
- Is comfortable handling multiple tasks and priorities
- Is dependable and able to work independently
- Has reliable high-speed internet and a professional home workspace
- Is comfortable working with Microsoft Office, email, cloud-based systems, and online communication tools
- Can work full-time during U.S. Eastern Time business hours

Preferred Experience

Candidates with any of the following experience will receive priority consideration:

- U.S. property management experience
- AppFolio experience
- Real estate experience
- Maintenance coordination experience
- Leasing experience
- Tenant/customer service experience
- Experience working remotely for a U.S.-based company

Competitive compensation based on experience and qualifications.

📌 Property Management Assistant- MEXICO (Puerto Mexico)
🏢 ORPM
📍 Puerto Mexico