Maersk Line Limited in Mexico City seeks a Head of Lead Logistics Operations & CX to lead a multi-site team and shape the operating model for our Lead Logistics pillar. This senior role focuses on end-to-end customer experience and strategic transformation.
You will drive digital platform adoption, manage SLAs, and partner with area leadership to scale capability across Mexico, Manila, and LATAM, while mentoring leaders and handling end-to-end customer conversations.
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📌 Lead Logistics Operations & CX Director - Mexico (Ciudad de México)
🏢 Maersk Line
📍 Ciudad de México
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