Senior Windows & Ad Support Engineer (Remote) (Xico)

Senior Windows & Ad Support Engineer (Remote) (Xico)

28 sep
|
Lever
|
Xico

28 sep

Lever

Xico

JumpCloud is seeking a Tier 2 Customer Support Engineer specializing in Windows and Active Directory to bridge deep technical troubleshooting with executive‐level communication.
You'll solve high‐complexity identity and directory integration escalations for enterprise customers and expand to RADIUS, SSO/SMAL/SCIM and AI features.
You will manage high‐priority escalations, mentor teammates, contribute to the knowledge base, and participate in on‐call rotations to ensure robust, permanent fixes
#J-*****-Ljbffr

📌 Senior Windows & Ad Support Engineer (Remote) (Xico)
🏢 Lever
📍 Xico

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