The selected candidate will be hired directly by Control Risks as a Security Operations Center Operator based in México City.
The candidate will be responsible for monitoring relevant events in México, with a particular focus on the state of Tamaulipas and México City, especially in areas surrounding locations frequently visited by the Client's travelers.
Role tasks and responsibilities ⦁ GPS tracking and traveler check-ins during transfers.
⦁ Support the preparation of reports covering incident updates, geofences, relevant events, unauthorized routes, and general recommendations.
⦁ Send real-time information and alerts to users while they are en route.
⦁ Assist in developing standard tracking and communication protocols with travelers.
⦁ Maintain constant coordination and communication with the Security Manager and Control Risks assets in the event of security incidents involving travelers Requirements ⦁ Teamwork ⦁ Strong communication skills ⦁ Organized and able to multitask ⦁ Analytical thinking ⦁ High school diploma completed ⦁ Intermediate English level (minimum B1) ⦁ Availability to work rotating shifts ⦁ Proficiency in Microsoft Office (Word, Excel, PowerPoint, Planner)

📌 Soc Operator (Xico)
🏢 Control Risks
📍 Xico