Provide exceptional software application support via phone, email, and remote access using third-party remote control software.
Manage and resolve cases using Salesforce or a similar CRM system.
Accurately document issues and solutions promptly.
Escalate and seek assistance when necessary.
5 YoE in a similar role
Technical experience in the Security Surveillance Industry, including database Knowledge (SQL) , and with distributed we applications.
Ability to troubleshoot, software and hardware issues in a fast - peaced, agile environment.
Excellent Knowledge of network concepts, windows 7/8/10, windows server.
#J-*****-Ljbffr
📌 Technical Support Engineer (Xico)
🏢 Systlabs
📍 Xico
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.