Klar seeks a Junior CX BA to evolve and scale our Customer Experience operations in a Mexico City office with a hybrid model.
You will own initiatives end-to-end, using data, automation, and AI to improve onboarding and chargebacks processes.
You will lead CX projects, design AI-powered workflows, analyze KPIs, and collaborate across Product, Operations, Data & AI to drive scalable improvements.
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📌 Junior Cx Architect — Ai, Automation & Customer Experience (Xico)
🏢 Klar S. A De C. V.
📍 Xico
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