Citi in Mexico is seeking a Customer Service Representative 5 to assist with customer-related activities and provide resolutions in coordination with the Customer Service team. The role aims to address external customer issues and maintain ongoing service support.
The position requires handling inquiries, maintaining client portfolios, producing scorecards, and conducting review calls. It emphasizes risk awareness, regulatory knowledge, and adherence to standards to deliver an exceptional client
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📌 Senior Customer Service Rep - District Accounts, Mochis (Centro)
🏢 Banamex
📍 Centro
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