BRP is seeking a Service Desk Agent in Ciudad Juárez to provide first‑line IT support to Professionals, handling phone, email, and chat inquiries. You will document incidents, assist with device and software issues, and support both corporate and shop-floor IT needs.
The role requires strong communication and English proficiency with flexibility for day/evening/night shifts. Idóneo candidates have 3+ years in a service desk or IT support environment, a technical degree, and hands-on experience
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📌 Global IT Service Desk Agent - Rotating Shifts (Ciudad Juárez)
🏢 Brp
📍 Ciudad Juárez
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