Maersk Line Limited is seeking a customer experience specialist to manage end-to-end service and resolve complex shipping inquiries. You will interact by phone and email with customers, coordinating across internal teams to ensure timely cargo releases and compliant processes.
The role emphasizes proactive problem solving, KPI awareness, and continuous improvement within a collaborative team environment, aligned with Maersk values and standards.
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📌 Customer Experience Architect (Ciudad de México)
🏢 Maersk Line
📍 Ciudad de México
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