L2 Support Specialist – Guadalajara, Jalisco (MX-JAL), Mexico (MX)

Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required.

Good knowledge of Unix, SQL and scripting languages.

Experience in Java development and application support.

Work on supporting Product servers and clients on cutting‑edge platforms.

Contribute to our continuous improvement and continuous delivery.

Continually focus on enhancing the performance of the applications.

Work effectively in collaboration with other team members.

Provide technical feedback and support to Development teams.

Perform detailed RCA of issues in production, and implement corrective actions.

Validated collaboration and communication skills, being able to lead in a integral environment.

Basic Qualifications

- 3+ years of relevant experience in application Maintenance and Support.
- Unix,



SQL and knowledge of other scripting languages.
- Knowledge of programming language – preferably Java.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation.

We hire locally to NTT DATA offices or client sites. Remote or hybrid work options may be available.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

For Pay Transparency information, please click here.

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