Hitachi Digital Services is seeking a motivated Service Desk Analyst to be the first point of contact for employees seeking technical assistance. You will provide end-user support, troubleshoot hardware and software issues, and document interactions to maintain high service standards.
Based in Mexico City, you will work with Windows, Mac, Microsoft 365, and common business tech, using ServiceNow or Zendesk to track incidents and escalate complex problems.
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📌 Service Desk Specialist — End-User IT Support (Ciudad de México)
🏢 Hitachi Digital Services
📍 Ciudad de México
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