Integral Group Solution is seeking a proactive Call Center Trainer to train, develop, and elevate agent performance, ensuring seamless onboarding, retention, and quality within the operation at our Mexico City campus.
The role will train new hires and existing teams, provide on-the-floor coaching, monitor calls, design improvement plans, and prepare performance reports while collaborating with clients and internal teams to drive consistent results.
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📌 Call Center Training Specialist (Ciudad de México)
🏢 Integral Group Solucion
📍 Ciudad de México
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