Workday Learning Administrator is responsible for managing, configuring, and supporting the Workday Learning Management System (LMS) to deliver a seamless and effective learning experience across the organization.
This role functions as the primary technical and functional expert for the Workday Learning module within the broader HCM ecosystem.ResponsibilitiesSystem Administration & ConfigurationMaintenance: Administering the Workday Learning system, including user administration, security settings, and integral configurations.Integrations: Ensuring smooth and accurate data flow between Workday Learning and other Workday modules (like HCM) or external HR systems.Updates: Staying current with Workday releases, testing new features, and implementing required system enhancements to optimize the learning experience.Data Integrity: Conducting regular system audits and quality checks to ensure data accuracy and compliance with organizational and legal standards.Content & Program ManagementCourse Management: Configuring and managing the entire learning catalog, including creating, editing, and updating courses, lessons, and multi-part learning programs.Deployment: Managing learning assignments, prerequisites, equivalencies, and enrollment, often using automated Learning Campaigns to target specific employee groups.Logistics: For instructor-led training (ILT) or blended courses, managing offerings, scheduling, waitlists, and instructor assignments.Reporting & AnalyticsData Analysis:



Generating reports and developing dashboards (using Workday Report Writer) to monitor training progress, completion rates, and system usage.Effectiveness Measurement: Analyzing LMS data to measure the effectiveness of learning initiatives and provide actionable insights to Learning & Development (L&D;) stakeholders.User Support & TrainingTroubleshooting: Acting as the primary point of contact for end-users and managers, troubleshooting issues related to enrollment, course access, completion tracking, and system errors.Support & Documentation: Providing technical assistance and developing user-friendly resources (e.G., how-to guides) to ensure successful system adoption.Required SkillsTechnical Workday Learning certification and 2–5 years of hands-on experience in Workday Learning administration, configuration, and reporting are strongly preferred.Functional Strong knowledge of general LMS best practices, instructional design principles, and compliance requirements.Analytical Excellent problem-solving, analytical, and troubleshooting skills.
Proficiency in building reports and analyzing data.Soft Skills Strong attention to detail, organizational skills, and clear communication abilities for collaborating with stakeholders and supporting end-users.PreferredWorkday Pro or other Workday-specific certifications related or HCM modules.ImportantThis position is based in Mexico City under a hybrid model and requires on-site presence at the client's location in the Polanco area 3 days per week.
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📌 Workday Learning Specialist (Monterrey)
🏢 Accenture México
📍 Monterrey