Lyft is seeking a compassionate Safety Support specialist to be the first line of response for the most egregious incidents on the Lyft platform. You will provide comfort to customers in traumatic situations and report insights to Safety leadership.
The role requires strong communication, empathy, and the ability to work autonomously, with versátil hours including nights and weekends; bilingual is a plus.
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📌 Senior Compassionate Care Advocate Escalations & Support (Ciudad de México)
🏢 Lyft
📍 Ciudad de México
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