NTT DATA Services in Guadalajara, Jalisco seeks a Technical Support Engineer to manage critical incidents, troubleshoot Android-based platforms, and coordinate with internal teams to resolve outages. The role requires clear documentation in ServiceNow and strict adherence to SLAs.
Idóneo candidates will have strong English language skills and experience with network basics, IPTV/Coax signals, and ITSM processes.
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📌 Technical Support Engineer - Android & ITSM Incident Lead (San Pedro Tlaquepaque)
🏢 Arketa
📍 San Pedro Tlaquepaque
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