Marketing Automation Engineer
Description -
Job Summary
As a Marketing Automation Engineer, you are passionate about engineering scalable, data-driven marketing automation solutions that deliver personalised customer experiences across the full life-cycle. You will work within a highly cross-functional environment, partnering with marketing, analytics, and product teams to design and implement CRM programs that drive engagement, retention, and revenue. You bring deep hands-on expertise in enterprise CRM platforms-particularly Salesforce Marketing Cloud-and thrive at the intersection of technical architecture and marketing strategy. You understand that trust is built through relevant, timely, and compliant communications, and you leverage data to make every interaction meaningful. You are excited by the challenge of building scalable systems that operate across global audiences.
Responsibilities

- Design, develop, and maintain complex email and SMS marketing programs in Salesforce Marketing Cloud (SFMC), leveraging Journey Builder, Automation Studio, AMPscript, and SSJS to deliver personalised, triggered communications at scale.
- Architect and manage data extensions, data flows, and integration pipelines between SFMC and upstream CRM and data systems including Salesforce CRM, CDP platforms, and third-party data sources.
- Partner with marketing, analytics, and product teams to translate campaign requirements into scalable technical solutions, ensuring alignment across all communication touch points.
- Build and maintain reusable AMPscript and SSJS libraries, dynamic content blocks, and shared data frameworks to accelerate campaign velocity and enforce governance standards.
- Develop REST and SOAP API integrations to synchronise subscriber data, trigger transactional sends, and enable real-time personalization across channels.
- Implement and enforce CRM governance practices including data quality standards, suppression list management, permission-based marketing
compliance (CAN-SPAM, GDPR, CASL), and audit logging.
- Collaborate with QA and delivery teams to establish pre-send validation workflows, ensuring content accuracy, link integrity, personalization correctness, and regulatory compliance before every deployment.
- Define and maintain a roadmap for CRM platform enhancements, new channel integrations, and automation capabilities aligned to business growth objectives.
- Monitor and analyze campaign performance metrics-open rates, click rates, conversion, deliverability-and use insights to drive continuous optimisation of programs and infrastructure.

Education & Experience Recommended

- Bachelor's degree in Computer Science, Information Systems, Marketing Technology, or a related field
- MBA or advanced business degree a plus
- 5+ years of hands-on experience with enterprise CRM platforms, preferably Salesforce Marketing Cloud

Preferred Certifications
Salesforce Marketing Cloud certifications (Email Specialist, Developer, Consultant) strongly preferred
Knowledge & Skills

- Deep expertise in Salesforce Marketing Cloud: Journey Builder, Email Studio, Automation Studio, MobileConnect, and Audience Builder
- Advanced proficiency in AMPscript and SSJS for dynamic content rendering, data lookups, and real-time personalization logic
- Strong working knowledge of REST and SOAP APIs for CRM integrations, transactional sends, and subscriber data synchronisation
- Experience designing relational data extension schemas, segmentation queries, and SQL-based audience filters within SFMC
- Solid understanding of email deliverability principles including IP warming, sender authentication (SPF, DKIM, DMARC), and ISP engagement signals
- Familiarity with CRM data privacy regulations (GDPR, CAN-SPAM, CASL) and how they shape data architecture and campaign execution
- Experience with CDP or data lake integrations feeding CRM activation layers
- Strong analytical skills with the ability to interpret campaign performance data and translate findings into platform or strategy improvements
- Excellent cross-functional communication skills with the ability to bridge marketing strategy and technical implementation
- Highly organised with a strong attention to detail, capable of managing multiple concurrent programs without compromising quality or compliance

Cross-Org Skills
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Salary




The pay range for this role is $83,000 to $127,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:

- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional versátil paid vacation and sick leave (US benefits overview ( ))

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -
Marketing
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP's EEO Policy ( or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal ( ")

Job Description
Designs and develops network systems for enterprise, data center, and cloud environments while building software solutions in Python to automate network operations, infrastructure lifecycle management, telemetry collection, and operational workflows. Designs and implements reusable automation frameworks, APIs, operational services, and tooling that integrate with network infrastructure, CI/CD pipelines, Infrastructure as Code, and configuration management platforms. Develops dashboards, monitoring capabilities, testing frameworks, and operational tooling to improve network reliability, scalability, and engineering efficiency while supporting Oracle Corporate Network and Security Operations through incident, change, capacity, and reliability management.
Responsibilities
**Key Responsibilities**
**Network Design, Development, and Validation**

- Designs and develops standard network systems supporting enterprise, data center, and cloud-based networking environments independently.
- Validates production networks and assists in scaling use cases.
- Participates in network solution design and validation activities.
- Identifies risks prior to deployment.
- Collaborates with vendors and internal teams to validate network configurations, hardware, firmware, software, and cloud network code.
- Contributes to operational playbooks supporting incident response, standard changes, troubleshooting, and investigations.
- Implements guided improvements to optimize network processes and operational efficiency.

**Automation and Software Development**

- Designs and develops Python applications, reusable libraries, APIs, and automation frameworks supporting network operations and infrastructure lifecycle management.
- Develops software solutions that automate network provisioning, validation, compliance, monitoring, testing, and operational workflows.
- Automates production, laboratory, and large-scale operational tasks using Python as the primary development language , integrating with infrastructure pipelines, APIs, Ansible, and configuration management platforms.
- Develops telemetry pipelines, dashboards, data collection services, and alerting mechanisms that improve network observability and operational visibility.
- Supports Infrastructure as Code (IaC), zero-touch provisioning,



and software-driven network automation initiatives while continuously improving engineering tooling and operational efficiency.

**Testing and Quality Assurance**

- Develops and implements standalone test cases and test strategies.
- Guides junior engineers in testing practices.
- Performs break-fix validation and contributes to post-event root cause analysis.
- Conducts L1 network change reviews and communicates changes for change management processes.
- Executes compliance and readiness testing.
- Supports Governance, Risk, and Compliance (GRC) data collection and automation improvements.

**Monitoring and Reliability**

- Implements monitoring, telemetry, dashboards, and alerting systems to maintain network health and service level objectives.
- Develops Python-based operational tools that enable rapid diagnosis, troubleshooting, and remediation of network incidents.
- Supports operational incident response and root cause investigations.
- Develops tools that improve frontline operational response to network failures.
- Supports 24x7 operational activities through rotational on-call coverage as required.

**Cross-Team Collaboration and Leadership**

- Collaborates with project and program managers to deliver deployment milestones.
- Provides guidance to junior engineers on routine technical issues.
- Contributes to customer communications, incident documentation, and root cause analysis.
- Participates in software architecture and technical roadmap discussions.
- Partners with internal teams to ensure adherence to networking standards.

**Performance and Capacity Management**

- Analyzes network performance metrics including latency, throughput, and packet loss to improve network efficiency.
- Uses capacity, security, and performance metrics to support infrastructure growth planning.
- Supports corporate, enterprise, and cloud networking environments while contributing to network reliability improvements.

**Minimum Job Qualifications**
**Education and/or Experience**
Bachelor's Degree in Computer Science, Electrical Engineering, Hardware Engineering, Information Technology, or a related field and 2+ years of experience in network engineering, software development, cloud programming, network automation, or enterprise network operations; **or** Master's Degree in Computer Science, Electrical Engineering, Hardware Engineering, Information Technology, or a related field; **or** 6+ years of relevant experience in network engineering, software development, cloud programming, network automation, or networking research and development.
**Technical Qualifications**

- Strong experience developing software in Python , including automation frameworks, reusable libraries, APIs, operational tooling, and network automation solutions.
- Experience supporting enterprise, corporate, or cloud networking environments.
- Knowledge of at least three of the following technologies: Network Automation, Firewalls, Layer 2/Layer 3 Switching, Load Balancers, VPN, OCI, AWS, Azure, or GCP.
- Experience with Infrastructure as Code (IaC), Ansible, CI/CD pipelines, REST APIs, zero-touch provisioning, and configuration management.
- Experience supporting incident, change, capacity, and problem management.
- Experience with ticketing and incident/request tracking systems.
- Strong troubleshooting, analytical, communication, and collaboration skills.
- Ability to support mission-critical production environments and participate in a 24x7 operational support rotation.

**Job Skills**

- Python Software Development
- Network Automation
- API Development
- Infrastructure as Code (IaC)
- Ansible
- CI/CD
- Software Engineering
- Network Architecture
- Observability & Telemetry
- Automation Frameworks
- Troubleshooting
- Root Cause Analysis

**Core Responsibilities**
**Planning & Execution**

- Tracks timelines with minimal supervision, ensuring work is completed in a timely manner and is in alignment with project requirements.
- Prioritizes and adjusts work as resources or timelines change, with some guidance.

**Collaboration & Partnership**

- Collaborates within the team to better understand expectations and achieve shared objectives.
- Leverages a foundational understanding of business, stakeholder, and/or customer needs to build partnerships with limited guidance.
- Actively listens and asks questions to enhance collaboration.

**Problem Solving**

- Identifies and addresses issues, escalating problems to senior staff as needed in accordance with standard procedures.
- Compiles and reviews data and/or information from multiple sources to troubleshoot standard and non-standard errors.

**Continuous Learning**

- Seeks opportunities to gain knowledge and learn new skills and/or tools

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