Capgemini Engineering Mexico is seeking a Production Support Lead to drive stability and service quality for critical production applications. You will lead Incident Management and Problem Management end-to-end and act as a senior escalation point for service recovery.
You’ll collaborate with DevOps, Infrastructure, and Architecture Practices globally to improve service health, reduce risk, and balance speed to market with availability and compliance.
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📌 AI-Driven Production Support Lead (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes
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