Provide exceptional software application support via phone, email, and remote access using third-party remote control software. Manage and resolve cases using Salesforce or a similar CRM system. Accurately document issues and solutions promptly. Escalate and seek assistance when necessary. 5 Yo E in a similar role Technical experience in the Security Surveillance Industry, including database Knowledge (SQL) , and with distributed we applications. Ability to troubleshoot, software and hardware issues in a fast - peaced, agile environment. Excellent Knowledge of network concepts, windows 7/8/10, windows server. #J-18808-Ljbffr
📌 Technical support engineer (Ciudad de México)
🏢 Systlabs
📍 Ciudad de México
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