Job Summary We are hiring three contract Systems Administrators / Operations Engineers to support our infrastructure and internal tooling.
This is a hands-on, pragmatic systems and IT administration role — not a software engineering position, and not a deep Linux kernel development role.
We're looking for candidates who are comfortable navigating computer systems, cloud consoles, and executing well-documented, runbook-driven procedures with sound judgment.
What You'll Do - Manage high-volume daily ticket queues, prioritizing and resolving issues efficiently - Run and monitor internal repair and remediation tooling - Execute queries to investigate, diagnose, and clear operational backlogs - Manage and triage escalated issues that fall outside standard procedures - Monitor and oversee overall infrastructure health - Maintain and follow Standard Operating Procedures (SOPs),



and help identify where they need updates What We're Looking For - Solid foundational knowledge of computer systems and operations - Comfort working in command-line environments - Strong Linux administration and operations skills from the command line - Basic familiarity with GitHub.com (enough to understand the product being supported) - A willingness and aptitude to dig beyond what the runbook provides — runbooks won't always be perfect, and users won't always give complete details - Experience administering GitHub.com at the organization level (org settings, repository configurations, and permissions) - Background in operational troubleshooting - Terraform experience Top Skills for the Right Candidate
1. Linux administration and operations from the command line
2. Basic familiarity with using github.com (to understand the product being supported)
3. A willingness and aptitude to dig beyond what the runbooks provide #J-*****-Ljbffr

📌 Linux Administrator (Estado de México)
🏢 Cognizant
📍 Estado de México