~ Manage customer orders from receipt through shipment, including order entry and updates in Sage 100. ~ Communicate with U.S. customers about order status, product availability, shipping dates, and delivery issues. ~ Coordinate with production and warehouse staff to prepare and ship orders on time. ~ Work with the U.S. logistics provider, carriers, and customs partners to coordinate shipments and required documentation. ~ Help ensure orders meet customer requirements for labeling, packaging, pallet preparation, and delivery. ~ Maintain accurate order and shipment records and follow up on inventory discrepancies or open issues. ~ Support invoicing, purchase order processing, and routine transaction entry in coordination with the accounting team. REQUIREMENTS ~10 year experience / Prior supervisory experience/ Experience supporting multinational operations ~ Experience with month-end walk and analysis and driver-based variance explantion. ~ Bachelors degree in Accounting, Finance or related field ~ Strong organizational skills, Experience with ERP ~ MUST LIVE IN TIJUANA

📌 Customer Service & Support Director (México)
🏢 Tacna Services
📍 México