Summary The Business Analyst serves as a subject matter expert, ensuring our solution meets the needs of our customers and that our teams have the knowledge they need. They author requirements and partner with product development and others in the organization to ensure the timely delivery of new features and other updates.
The Business
Analyst also acts as a liaison and product expert between Technical Support and other internal organizations that need to understand the complexities of the solution.
Primary Responsibilities
Applies analytical skills to define root causes to business problems
Elicits, generates, and refines product requirements for new and existing system functionality
Research, understand, and master current system design and architecture to develop product knowledge and contribute towards solutions analysis
Champions tactical product design decisions to maximize return on investment
Documents requirements into software development lifecycle artifacts, such as design specifications
Facilitates cross-functional communication between internal stakeholders throughout the product lifecycle
Provides regular project status updates to relevant external stakeholders
Presents oral and written reports of successes, problems, and resolutions to appropriate levels of management
Executes product and business-related ad hoc projects
Qualifications
Required
Bachelor’s degree or higher from an accredited college/university in Business Administration, Information Systems, Computer Science, Computer Engineering, or related field
Analytical thinking and problem-solving skills
Interpersonal skills to facilitate interactions between stakeholders to resolve conflict and aid in requirement prioritization
Communication skills to effectively express ideas in ways that are appropriate for the target audience and to document elicitation results, requirements, and other information for which medium to long-term records are required
Personal organization skills to effectively manage multiple tasks simultaneously
Preferred
Experience in user interface design and mock-up creation
Experience using software applications to document requirements and model designs to support development of products.
📌 Business Analyst (Guadalajara)
🏢 Tekshapers
📍 Guadalajara
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