We are looking for a talented professional to join our Customer Care team , supporting order processing and information management for the Latin America region.
What will you do?
- Receive and review customer orders and information via email.
- Enter and process information accurately in internal systems.
- Review orders to ensure information is complete and accurate.
- Follow up on order processing and authorization requests.
- Generate order-related reports and documentation.
- Collaborate with internal teams across Mexico, Latin America, and the United States.
- Process order changes, cancellations, and revisions as required.
What are we looking for?
- Experience in Order Entry, Order Management, Customer Service, Back Office, Sales Support, or administrative processing .
- Strong attention to detail and accuracy in data entry.
- Proficiency in Microsoft Excel, Word, and Outlook .
- SAP experience
- Advanced English (C1 level) is required to review and process information in English.
- Strong organizational and follow-up skills.
- Minimum of 1 year of experience in a similar position.
? Work Schedule Hybrid – 3 days in the office and 2 days working remotely.
? Office: Monday, Wednesday & Thursday
? Remote: Tuesday & Friday
If you have experience in order processing, operations, Customer Service, or Back Office and have C1-level English , we would love to hear from you!
? Apply by sending your CV or message me directly for more information.