SkySun | Fully Remote — Mexico | Full-Time

Approximately MXN 17,201–24,847 per month | Multiple shift options

Own the schedule. Keep the team moving. Make every appointment count.

You’re organized, confident on the phone, and quick to solve problems. You can manage changing priorities, keep people informed, and bring order to a busy day.

SkySun is hiring an exceptional Dispatcher based in Mexico to support our U.S. electrical and energy services operations.

We’re an international company supporting call center operations across multiple U.S. campaigns. In this role, you’ll coordinate sales representatives, electricians, inspection technicians, and homeowners—keeping calendars productive and appointments running smoothly.

We’re looking for someone who takes ownership, follows through, and understands that great dispatch means a better experience for both customers and the team.

Compensation and opportunity

- Monthly compensation: Approximately MXN 17,201–24,847.
- Weekly or biweekly pay: Payment arrangements will be confirmed during the hiring process.
- Paid training: Learn our campaigns, scheduling processes, and operating systems.
- Fully remote: Work from home anywhere in Mexico.
- Multiple shift options: We currently have two to three shifts available across Monday through Sunday. Specific schedules will be discussed during your interview.
- Room to grow: We want someone who can become a trusted part of our operations and take on greater responsibility as the business develops.

Compensation figures are approximate monthly equivalents, calculated from weekly pay using 52 weeks divided by 12 months. Peso amounts may vary with exchange rates.

Your mission

Keep calendars organized, recover missed opportunities, and make sure customers and field teams know exactly what happens next.

You will

- Manage calendars for sales representatives, electricians, and inspection technicians.




- Coordinate dispatch according to team availability, appointment requirements, and travel time.
- Run confirmation calls and make sure homeowners are prepared for their appointments.
- Handle rescheduling, cancellations, and last-minute changes with urgency and accuracy.
- Move appointments earlier or later as needed, confirming changes with everyone involved.
- Fill calendar gaps and prevent scheduling conflicts.
- Reconnect with previously contacted leads, missed appointments, and homeowners who postponed service to get interested customers back on the calendar.
- Keep customers and team members informed about appointment times, delays, and updates.
- Maintain accurate records of conversations, scheduling changes, and follow-up actions.
- Support customer service and retention by listening to concerns, resolving scheduling issues, and escalating problems when needed.

Who thrives at SkySun You notice the details, stay calm when plans change, and follow an issue through to resolution. You know how to keep a schedule productive while treating customers and teammates with patience and respect.

We’re looking for

- Strong organization: You can manage multiple calendars without losing track of appointments or commitments.
- Clear spoken and written English: You can communicate professionally with U.S. homeowners and team members.
- Confident phone skills: You’re comfortable making confirmation, rescheduling, and follow-up calls throughout your shift.
- Sound judgment: You can prioritize urgent issues and make practical scheduling decisions.
- Ownership: You follow through,



communicate changes, and keep accurate records.
- Composure under pressure: You remain focused and professional in a fast-paced environment.
- Comfort with technology: You can work across scheduling tools, customer records, and communication platforms.
- Reliability: You show up prepared and work independently from home.

Experience in dispatch, appointment coordination, home services, or customer support is highly valued. Customer retention experience is a major plus. We especially want to hear from candidates who have resolved customer concerns, recovered canceled appointments, or successfully re-engaged customers.

Schedule and work arrangement

- Full-time, approximately 40–50 hours per week.
- Available shifts span Monday through Sunday, with working days and hours depending on your assigned schedule.
- Two to three shift options are currently available; details will be discussed during the interview.
- Applicants must be based in Mexico.

Your home-office setup You must provide your own:

- Reliable computer capable of running scheduling, calling, and work applications.
- Stable, high-speed internet connection; a wired connection is preferred.
- Quality headset with a clear microphone.
- Quiet, professional workspace suitable for customer calls.

Equipment is not provided. Be the person the team can count on.

When a calendar changes, a homeowner needs help, or an appointment needs saving, your work makes the difference. If you take pride in keeping operations organized and delivering an excellent customer experience, we want to hear from you.

Apply through Indeed with your résumé in English. Tell us about your dispatch or scheduling experience, your availability, and any customer retention results you’re proud of.

Job Types: Full-time, Permanent

Pay: $17,201.00 - $24,372.00 per month

Work Location: Remote

📌 Dispatcher (México)
🏢 Skysun
📍 México