About the Role

Our3Lives is seeking a highly organized, proactive, and operationally minded Executive Assistant to the President to help manage the day-to-day flow of our rapidly growing TikTok Shop and multi-channel e-commerce business.

This is not a traditional administrative assistant position.

We are looking for someone who can become the President’s operational right hand—keeping deals moving, coordinating wholesalers and suppliers, monitoring inbound inventory, ensuring products reach the correct fulfillment facilities, maintaining communication between departments and outside partners, and identifying potential bottlenecks before they become problems.

Our business operates in a fast-moving environment involving TikTok Shop, FBT (Fulfilled by TikTok), 3PL warehouses, wholesalers, distributors, inventory allocation, affiliate operations, logistics partners, and additional e-commerce marketplaces.

The successful candidate must be comfortable having many transactions and projects moving simultaneously while maintaining visibility into exactly where each deal stands.

Core Responsibilities

Deal & Product Flow Management

Maintain a clear overview of every active purchasing opportunity and deal from initial agreement through final inventory availability.

You will track

- Deals approved by management
- Purchase orders and commitments
- Wholesaler/distributor confirmations
- Product availability
- Payment and documentation status
- Pickup and shipping schedules
- Warehouse destinations
- FBT inbound shipments
- 3PL inbound shipments
- Receiving status
- Inventory availability
- Marketplace allocation
- Final product launch/readiness

Your responsibility is to make sure nothing falls through the cracks.

Wholesaler & Supplier Coordination

Work directly with wholesalers, distributors, suppliers, brokers, and logistics partners to ensure purchased merchandise has actually been secured and is moving according to schedule.

Follow up aggressively when confirmations, paperwork, shipping information, appointments, or inventory are delayed.

The President should not have to repeatedly ask:

“Where is this deal?”

You should already know.

FBT, 3PL & Logistics Coordination

Monitor the movement of inventory from suppliers into the appropriate fulfillment network.

This may include

FBT (Fulfilled by TikTok)

Third-party logistics warehouses (3PLs)

Marketplace-specific fulfillment facilities

Other appropriate warehouse or distribution locations

Track shipments from supplier release through warehouse receipt and immediately identify shipments that are delayed, incorrectly routed, short-shipped, or otherwise at risk.

Multi-Platform Inventory Allocation

Ensure inventory is properly assigned and communicated across our selling platforms.

Coordinate with the appropriate teams so available inventory is allocated correctly based on sales velocity, promotional plans, marketplace requirements, and fulfillment capacity.





Prevent situations where inventory is sitting in the wrong warehouse while another sales channel is running out of stock.

Bottleneck Identification & Prevention

We are specifically looking for someone who anticipates problems rather than simply reports them after they occur.

Continuously look ahead for potential bottlenecks involving:

- Supplier delays
- Inventory shortages
- Freight delays
- FBT receiving
- 3PL receiving
- Missing documentation
- Inventory allocation
- Marketplace availability
- Communication breakdowns
- Unanswered partner requests
- Internal approvals
- Upcoming promotions
- Affiliate campaigns

When a bottleneck is identified, coordinate the people necessary to resolve it and escalate issues requiring executive attention.

Executive Scheduling & Follow-Up

Manage scheduling and follow-up for the President while ensuring meetings actually result in action.

Maintain visibility into

What was discussed → What was decided → Who owns it → What happens next → When it is due.

Follow up with responsible parties until important tasks are completed.

Internal Communication Management

Help maintain a consistent flow of communication between the different divisions and functions within Our3Lives.

This may include coordination between:

- Purchasing
- Wholesale sourcing
- Logistics
- Warehouse / 3PL
- TikTok Shop operations
- Affiliate management
- Marketing
- Customer service
- Finance/accounting
- Marketplace operations
- Executive management The goal is to make sure each department has the information it needs and understands what other departments are doing.

External Partner Communication

Maintain professional communication and follow-up with outside partners including wholesalers, distributors, freight companies, 3PLs, TikTok-related partners, creators, agencies, and other vendors.

Keep communication organized so important requests, commitments, deadlines, and decisions can be quickly located.

TikTok Shop Communication & Reviews

Experience working with TikTok Shop is strongly preferred.

Adecuado candidates will have experience coordinating communications involving TikTok Shop operations, including seller communications, account issues, product or fulfillment matters, performance reviews, compliance-related communications, escalations, and follow-up with TikTok representatives or support teams.

Experience organizing supporting documentation and maintaining a clear communication history for TikTok reviews or escalations is a significant advantage.

What We’re Looking For

We want someone who is:

Extremely organized. You can manage dozens of simultaneous moving pieces without losing track of details.

Proactive.



You don’t wait for the President to discover a problem.

Persistent. If a wholesaler, warehouse, freight company, department, or partner owes us information, you follow up until it is received.

Operationally minded. You naturally think in terms of workflows, dependencies, deadlines, inventory, and bottlenecks.

An excellent communicator. You can communicate professionally with executives, suppliers, warehouses, employees, agencies, and outside partners.

Comfortable with urgency. E-commerce moves quickly. A delay in inventory or fulfillment can immediately affect revenue.

Accountable. When you take ownership of something, management knows it will be followed through.

Preferred Experience

Strong candidates may have previous experience in one or more of the following areas:

- Executive Assistant to a CEO, President, COO, or Founder
- E-commerce operations
- TikTok Shop
- Amazon/Walmart/eBay or other marketplaces
- FBT or marketplace fulfillment
- 3PL management
- Wholesale purchasing
- Supply-chain coordination
- Inventory management
- Freight/logistics
- Vendor management
- Project management
- Affiliate or creator operations
- TikTok Shop reviews, escalations, or seller communications

Experience managing multiple e-commerce stores or business divisions simultaneously is particularly valuable.

What Success Looks Like The President should be able to ask about any active deal and receive an immediate answer:

Where are the goods?

Have they been secured?

Have they shipped?

Where are they going?

When will they arrive?

Have they been received?

How much inventory do we have?

Which platforms received inventory?

Is anything holding up the process?

Who is responsible for the next action?

Ultimately, your job is to help create an operating environment where the President can focus on sourcing opportunities, strategic partnerships, growth, and major decisions while you make sure the operational pieces required to execute those decisions continue moving forward.

When Applying

Please specifically describe

1. Your experience supporting a President, CEO, COO, or Founder.
2. Your experience with TikTok Shop or other high-volume e-commerce marketplaces.
3. Your experience coordinating wholesalers, suppliers, inventory, logistics, FBT, or 3PL operations.
4. An example of a bottleneck you identified before it became a serious problem.
5. The systems or software you have used to track multiple projects, shipments, vendors, and deadlines.
6. Whether you have experience communicating with TikTok Shop representatives or managing TikTok Shop reviews, escalations, or operational issues.

Please do not submit a generic Executive Assistant application. We are specifically looking for someone who understands how to become the central operational communication hub between the President, our internal teams, our suppliers, our logistics network, and our external partners.

Job Types: Full-time, Part-time

Pay: $100.00 - $120.00 per hour

Work Location: Remote

📌 Executive Assistant - TikTok Shop & E-Commerce Operations (México)
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📍 México