The HR Generalist supports organizational development and change management initiatives, partnering with leaders and employees to drive HR programs, enhance workforce effectiveness, and promote a positive workplace culture.

Who We Are AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. Our success starts with our people; and a workplace that champions culture and belonging ensures we grow and thrive together.

What You’ll Do The HR Generalist supports organizational development and change management initiatives, partnering with leaders and employees to drive HR programs, enhance workforce effectiveness, and promote a positive workplace culture.

Day-To-Day Responsibilities

- Develop and execute effective change management strategies, plans and materials to accelerate Organizational effectiveness
- Provide input on processes, key functions, and management that support business improvements
- Collaborate with internal organizations and managers to improve engagement and retention within the organization by utilizing HR programs and tools
- Conduct employee investigations and assist managers with performance improvement plans and disciplinary actions as necessary
- Assist with employee onboarding, offboarding, exit interviews, and compliance reporting.
- Develop programs to improve retention
- Provide support to employees on various HR-related topics and resolve issues that may arise
- Assist managers and employees with performance syncs and goal setting
- Gather and analyze data for the purpose of improving organization performance
- Maintain employee files and records
- Work with Finance, Accounting, and Payroll team on job code related issues
- Contribute to creating solutions for best practices initiatives in such areas as employment, employee communications, career development, compensation, and HRIS delivery
- Respond to general inquiries about Human Resources forms,



procedures and policies
- Provides coaching and guidance to managers on organizational development related matters, including organizational analysis, strategy, structure and key processes to support business needs
- Develop HR solutions by collecting and analyzing information; recommending courses of action
- Assists in the development, implementation and revision of policies and procedures as appropriate
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
- Participate in the full recruitment process, including interview panels, candidate evaluations, and debrief discussions to support effective hiring decisions
- Provide guidance, training, and consultation to managers on employee lifecycle matters, including onboarding, performance management, employee relations, development, and offboarding
- Lead the rollout of new HR policies, programs, and services; develop supporting documentation and communications to ensure understanding, adoption, and compliance across the business
- Own and drive key HR programs and processes, including talent development, performance management and evaluations, NOM-035 compliance initiatives, English language development programs, employee engagement surveys (Culture Amp), and related action planning and follow-through
- Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.

Must-Haves WHAT WE’RE LOOKING FOR

- Minimum of 3 - 5 years’ HR Generalist experience
- Exceptional strategic thinking and structured problem solving skills
- Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization




- Excellent capability to switch tasks while adapting to changing priorities
- Energized self-starter capable of working and thinking independently and ensuring to meet deadlines
- Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
- Excellent attention to detail and organizational skills
- Must have clear and professional communication skills (written and oral) both internally and externally
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
- Demonstrated customer service focus and client communication skills
- Bilingual

Nice-To-Haves

- Bachelor’s Degree in Business Administration, Human Resources or similar or related field preferred
- Experience with a strong focus on Organizational Development preferred
- PHR certification a plus
- Demonstrated experience with HRIS systems preferred
- Experience in strategic planning and execution, including diligence, acquisition and integration a plus
- Experience operating in a multi-state and/or complex matrix business environment is desirable

Physical Requirements

- Primarily seated work at a computer workstation.
- Occasional standing and walking.
- Frequent use of computer and phone equipment.
- Occasionally lift and/or move up to 10 pounds.
- Climate-controlled office environment.
- Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

WHY YOU’LL LIKE WORKING HERE

- Enjoyable and dynamic company culture
- Training and professional development opportunities

More About Us All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

📌 HR Generalist (Miguel Hidalgo)
🏢 AVI-SPL MEXICO
📍 Miguel Hidalgo