We need Lead support engineers to be the first line of support for our AI platform. They will triage ServiceNow tickets, help product teams use our APIs, debug production issues, and escalate to engineering when needed
- 10 years in app support, SRE, or platform engineering
- Strong API troubleshooting and incident management skills
- Kubernetes/container log experience
📌 Lead Technical Support Engineer (Benito Juárez)
🏢 mroads
📍 Benito Juárez
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