This role requires a strong hard sales background , but the work will be focused on collections conversations . We are looking for agents who know how to persuade, negotiate, create urgency, overcome objections, and secure commitments during the call.

This is not a customer service, inbound support, soft collections, or basic cross-selling role. Candidates must have proven experience working in high-performance sales environments and should be comfortable being measured against top-performer standards.

Position Details

Location: Across "El Caballito"

Schedule: Monday to Friday, 8:00 AM to 5:30 PM

Training Start Date: October 5

Employment Type: Initial 3-month assignment, with continuation based on performance

Monthly Salary: $26,000 MXN

Potential Monthly Bonus: Up to $12,000 MXN

What You Will Do

- Make outbound calls in a collections environment.
- Use persuasive communication to influence customer action.
- Create a clear sense of urgency during the call.
- Handle objections confidently and professionally.
- Negotiate payment arrangements, accepted hardships, or account resolutions based on business guidelines.
- Maintain strong call control with resistant or undecided customers.
- Secure clear commitments and drive measurable outcomes.
- Accurately document all customer interactions.
- Meet performance expectations aligned to top-performing agents.

We are looking for candidates with strong experience in:
- Hard sales
- Outbound sales
- Cold calling
- Telephone closing
- Commission-based sales
- Objection handling




- Negotiation
- Collections with a strong sales or negotiation focus
- High-pressure, target-driven environments

Candidates must be confident speaking with customers who may be resistant, unwilling, or difficult to engage.

Required Profile

- Previous hard sales experience is required.
- Strong English communication skills, spoken and written.
- Proven ability to close sales, commitments, or agreements over the phone.
- Strong persuasion and negotiation skills.
- Ability to create urgency while remaining professional and compliant.
- High resilience and emotional control.
- Comfortable working under strict performance metrics.
- Comfortable being evaluated through role-play, sales, negotiation, and objection-handling assessments.
- Ability to provide supportive proof of your strong sales performance.

Qualified candidates may complete:
- Initial recruitment screening
- Review of previous sales performance
- Review of recent commission or bonus earnings
- Sales and negotiation assessment
- Objection-handling role-play
- Final interview

Candidates should be prepared to demonstrate how they persuade customers, handle resistance, negotiate effectively, create urgency, and close commitments during the call.

What we offer:

Base salary: $26,000 MXN per month

Law benefits (IMSS, aguinaldo, prima vacacional)

Superior Law benefits

Life insurance

Cereal bar

Vales de despensa: 10% of the monthly salary

Bonus: Up to $12,000 MXN

Totalpass after 3 months

📌 Outbound Collections Sales Closer (Ciudad de México)
🏢 Firstsource
📍 Ciudad de México