Role description. Lead quality operations supporting healthcare contact center and patient scheduling teams, driving scheduling accuracy, patient experience, compliance, SLA performance, calibration, coaching, and continuous improvement across client programs. Head count span. Directly 2-5 Requirements.
Qualifications
Bachelor's Degree (completed)Prior call center experienceBilingual proficiency in English and Spanish
Location
Site location. Ciudad del Sol, Zapopan, Jal.
Compensation and benefits
Salary range / monthly gross $*Benefits. According with a law requirements.
Work Schedule
- Monday - Friday (Saturdays TBD)
- 7:00 am - 4:30 pm (TBD if this might change)
Position
Quality Operations Mgr.
Zapopan, Jalisco, Mexico
📌 Quality Operations Mgr. (Guerrero)
🏢 The BIG Jobsite
📍 Guerrero
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