Welcome and provide warm, professional, and efficient service to customers and suppliers visiting the company's facilities, both in English and Spanish. Handle phone calls in both languages and support the Sales and Marketing Department with administrative activities.
Key Responsibilities:
Answer calls in English and/or Spanish and route them to the appropriate department.
Greet clients and suppliers in a friendly manner, directing them to the appropriate department. Monitor foreign visitor logs, gathering the necessary documentation prior to entering the company.
Highly organized, able to manage multiple administrative tasks simultaneously effectively and with attention to detail in all assigned activities.
Perform basic administrative tasks, such as visitor registration, reporting, and general support for activities assigned by the Sales and Marketing department.
Ability to provide basic and clear information about the company's general services.
Keep the reception and common areas (meeting rooms) organized and clean with a welcoming atmosphere. Assist in preparing meeting rooms prior to customers visits.
Provide basic administrative support to members of the organization, such as booking accommodations and flights, organizing itineraries, booking meeting rooms, etc.
Ability to adapt to different situations and handle multiple tasks simultaneously.
S kills and Competences:
S trong verbal and written skills in Spanish and English are essential. to interact effectively with customers and visitors.
Organizational and advanced computer systems management skills in Microsoft Office (Word, Excel, PPT, etc.), email, hotel and flight reservations, electronic calendars and agendas.