Property Management Operations Assistant

30 Hours/Week | Remote – Mexico/Latin America | Supporting U.S. Properties in California & Texas

We are a U.S.-based real estate investment and property management company seeking an experienced Property Management Operations Assistant to support our growing portfolio of multifamily, long-term rental, and short-term rental properties in California and Texas.

This is not an entry-level position. We are looking for someone who has previously worked with U.S.-based property management companies or property owners and understands the pace, accountability, communication, and follow-through required in property management.

The right person is highly organized, proactive, tech-savvy and able to take ownership of assignments through completion without requiring constant follow-up.

Responsibilities

- Support day-to-day operations of multifamily, long-term rental and short-term rental properties
- Manage resident and guest communications and follow-up
- Assist with leasing inquiries, applications, renewals, move-ins and move-outs
- Coordinate maintenance requests with residents, vendors and internal team members
- Follow up with vendors and verify that work has been completed
- Maintain accurate property, resident and financial information in Buildium
- Monitor rent payments, delinquencies, notices and collections
- Assist with short-term rental operations and guest issues
- Track open items and ensure deadlines and commitments are completed
- Identify operational problems early and proactively work toward solutions
- Create and maintain SOPs and internal processes




- Assist ownership and management with administrative and operational projects as needed

Required Qualifications
- 3+ years of relevant U.S. property management experience
- Prior experience working remotely for a U.S.-based property management company, real estate company or property owner
- Experience with multifamily and/or residential property management
- Strong written and verbal English communication skills
- Professional-level Spanish
- Strong organizational and follow-through skills
- High attention to detail and accuracy
- Comfortable managing multiple priorities and deadlines
- Strong sense of urgency and ability to recognize what requires immediate attention
- Tech-savvy and comfortable learning new systems
- Ability to work independently, take ownership and solve problems without waiting for step-by-step direction
- Reliable computer, high-speed internet and professional remote-work environment

Preferred Experience
- Buildium or similar U.S. property management software
- Short-term rental operations
- Hostaway, Airbnb, Vrbo and/or PriceLabs
- Short-term rental revenue management
- Leasing and resident retention
- Vendor management
- Property accounting/bookkeeping
- Social media and property marketing
- Creating SOPs and workflows
- AI tools and automation




- Experience using Asana and Slack

References Required Verifiable U.S. professional references are required.

Candidates must be able to provide at least two professional references from U.S.-based employers, property management companies, property owners or direct supervisors who can verify relevant work experience and performance.

References will be contacted before a final hiring decision is made.

What We're Looking For

We value accountability, urgency, integrity, communication and follow-through.

We want someone who doesn't simply complete assigned tasks, but takes ownership of the outcome. If something is overdue, a vendor hasn't responded, a resident issue is unresolved or a deadline is approaching, we expect you to recognize it, follow up and help get it resolved.

Schedule & Compensation

- 30 hours per week initially
- Opportunity to increase to full-time (40 hours/week) as the role and portfolio grow
- Must be available during agreed U.S. business hours
- $7–$10 USD/hour, depending on experience
- Long-term opportunity for the right candidate

To Apply

Please submit

- Resume
- Brief description of your U.S. property management experience
- Property management software you have used
- Long-term and short-term rental experience
- Current location and availability
- Two U.S.-based professional references, including name, company, relationship and contact information

Applications without relevant U.S. property management experience and verifiable U.S. professional references will not be considered. Job Type: Full-time

Work Location: Remote

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