Senior Process Analyst

- 7–10 years in process improvement / BPM / operations transformation
- Experience managing process optimization workstreams
- Strong understanding of process analysis and improvement techniques (e.g., Lean Six Sigma)
- Expertise in Business Process Management (BPM) methodologies, techniques, and methods, including process mapping/modeling
- Exposure to leveraging BPMN tools for mapping and process improvement (functional perspective)
- Experience in maintaining process documentation and improvement artifacts, Strong analytical, communication, and stakeholder coordination skills
- Manage process optimization workstreams across 2–3 process areas
- Evaluate current workflows and identify inefficiencies and bottlenecks
- Conduct structured analysis to recommend process improvement opportunities




- Apply data-driven insights to support decision-making and improvements
- Identify opportunities to leverage technology for process enhancement
- Support implementation of process improvements and optimization initiatives
- Maintain detailed documentation of processes, improvements, and best practices
- Track process performance and support KPI/metrics analysis
- Collaborate with cross-functional teams for process improvement initiatives
- Support knowledge sharing across teams and repositories
- Identify risks/issues and escalate with recommendations
- Contribute to continuous improvement efforts within assigned scope

📌 Senior Process Analyst (Guadalajara)
🏢 Tekshapers
📍 Guadalajara