Senior Quality Engineer

? Irapuato, Guanajuato, Mexico (On-Site)

? Collis de México | Part of SSW Advanced Technologies

Build Quality. Strengthen Customer Confidence. Drive Manufacturing Excellence.

At Collis de México, part of SSW Advanced Technologies, quality is at the heart of everything we do. We are seeking a Senior Quality Engineer who will play a critical role in ensuring customer satisfaction, supporting successful product launches, and driving continuous improvement across our manufacturing operations.

This position serves as the key connection between our customers and our production teams, ensuring quality expectations are met, issues are resolved effectively, and new products are launched successfully.

If you thrive in a fast-paced manufacturing environment and enjoy solving complex quality challenges, we want to hear from you.

The People and Expertise Behind Your Perfect Products.

Key Responsibilities

Customer Quality Management

- Serve as the primary point of contact for customer quality concerns, complaints, and escalations.
- Lead customer communication and provide timely updates regarding quality issues and corrective actions.
- Monitor and report external quality performance metrics, including PPM trends and customer returns.
- Manage customer claims, credit notes, and quality-related reporting activities.

Quality Improvement & Problem Solving
- Lead 8D investigations and corrective action processes to address customer concerns and prevent recurrence.
- Utilize root cause analysis methodologies, including 5 Why and Fishbone techniques.
- Drive continuous improvement initiatives focused on reducing defects,



improving quality performance, and enhancing customer satisfaction.
- Coordinate containment activities and ensure effective implementation and follow-up.

Product Launch & PPAP Management
- Lead PPAP preparation, validation, and submission activities.
- Review engineering drawings, specifications, and customer requirements.
- Conduct dimensional, functional, and quality validation testing to support product launches.
- Collaborate with Manufacturing, Engineering, and Finishing teams to ensure launch readiness and ongoing compliance.

Operational Quality Support
- Oversee internal and external sorting activities when required.
- Ensure containment plans are maintained and executed effectively.
- Support quality system compliance and documentation requirements.
- Coordinate warranty-related quality activities and customer support programs.

Qualifications

Education

- Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, or a related field.

Experience
- Minimum of 5 years of experience in Customer Quality, Manufacturing Quality, or Quality Engineering roles.
- Experience within metal forming, metal mechanics, automotive, or industrial manufacturing environments.




- Proven experience working directly with customers and cross-functional teams.

Technical Knowledge

Strong understanding of

- PPAP (Production Part Approval Process)
- APQP methodologies
- 8D Problem Solving
- Root Cause Analysis Tools (5 Why, Fishbone, etc.)
- Quality KPIs including PPM, containment, scrap, and warranty performance
- Engineering drawings, GD&T;, and product validation processes
- Quality systems and continuous improvement methodologies

Skills
- Strong analytical and problem-solving capabilities
- Excellent communication and customer management skills
- Ability to lead initiatives across multiple departments
- Strong organizational and project management skills
- Advanced English proficiency required

Why Join Collis de México? At Collis de México, you will have the opportunity to contribute to a company that values innovation, accountability, teamwork, and continuous improvement.

What We Offer

✅ Exposure to general customers and international manufacturing projects

✅ Opportunities to drive meaningful improvements and influence business results

✅ Collaborative and customer-focused culture

✅ Career growth within a growing manufacturing organization

✅ The opportunity to work alongside talented professionals committed to excellence

Ready to Build Better?

Join Collis de México, part of SSW Advanced Technologies, and help us deliver the quality, expertise, and innovation our customers expect.

Apply today and shape the future with us.

Collis de México | SSW Advanced Technologies The People and Expertise Behind Your Perfect Products

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🏢 Collis De MexicoDe C V
📍 Irapuato