We are looking for a QA to executes test cases, documents defects, validates fixes, supports UAT, analyzes second-level support issues, and provides testing evidence for SLAMNET-Parcel.

Key responsibilities

- Execute QA testing activities for the SLAMNET-Parcel implementation in Mexico, based on defined test plans, business requirements, and acceptance criteria.

- Create, execute, and document test cases, test scenarios, test results, and supporting evidence for SLAMNET-Parcel functionalities.

- Validate that system functionality supports Mexico Brokerage operational needs, including parcel processing, exception handling, data flows, and business rules.

- Identify, document, and report defects with clear reproduction steps, expected results, presente results, screenshots, logs, and business impact when applicable.

- Support defect triage by working with the QA Lead, vendor, technical teams, and business users to clarify issues and validate fixes.

- Perform functional, regression, integration, and UAT support testing as required during the implementation lifecycle.

- Provide second-level support for SLAMNET-Parcel by analyzing reported issues, validating whether they are functional defects, user issues, data issues, or configuration-related problems.

- Support business users during testing and stabilization by helping reproduce issues, documenting findings, and coordinating follow-up with the QA Lead.

- Maintain accurate testing documentation, defect logs, issue status, and validation evidence.

- Participate in daily or weekly implementation status meetings,



providing updates on assigned test activities, open issues, risks, and blockers.

- Support go-live and post-go-live stabilization activities, including production issue validation and coordination with vendor support teams.

Required Qualifications

- Experience as a Test Automation Engineer, Tester, Business QA Analyst, or Application Support Analyst in system implementation or production support environments.

- Knowledge of Mexico Brokerage processes, customs clearance, parcel operations, logistics, or transportation workflows is required.

- Ability to understand functional requirements and convert them into test cases, validation steps, and expected results.

- Experience executing functional testing, regression testing, integration testing, defect validation, and UAT support.

- Experience documenting defects clearly and working with technical teams or vendors to support issue resolution.

- Strong analytical skills to troubleshoot application issues and determine whether issues are related to functionality, configuration, data, process, or user execution.

- Familiarity with QA/test management or issue tracking tools such as Jira, Azure DevOps, ServiceNow, HP ALM, or similar.

- Good written and verbal communication skills, with the ability to explain issues clearly to business and technical audiences.

- Detail-oriented, organized, and capable of managing multiple assigned test cases or support tickets simultaneously.

- English and Spanish communication skills preferred.

MX Brokerage Knowledge Required

SLAMNET Application/Tool

Adavanced english

Remote

📌 Sr/Lead QA (Guadalajara)
🏢 Turtle Trax
📍 Guadalajara